Your privacy is important to Edelweiss Retail Finance Limited (‘ERFL’). This Policy
provides information about the personal information that ERFL collects and the ways
in which ERFL uses that personal information.
This Policy covers following sections:
-
Personal
information collection
-
Using
personal information
-
Securing
Your Data
-
Exceptions
-
Updating
this Policy
-
Links
to Other Sites
-
Contacting
Us
Personal information collection
Edelweiss Retail Finance Limited (‘ERFL’) may collect and use the following kinds
of personal information:
- 1. information about your use of this website.
- 2. information that you provide using for the purpose of registering with ERFL website
(“the Website”).
- 3. information about transactions carried out over this Website.
- 4. information that you provide for the purpose of subscribing to the Website services.
- 5. any other information that you send to Edelweiss Retail Finance Limited (‘ERFL’).
Using personal information
Edelweiss Retail Finance Limited (‘ERFL’) may use your personal information to:
-
administer
this Website;
-
personalize
the Website for you;
-
enable
your access to and use of the Website services;
-
publish
information about you on the Website;
-
send
to you products that you purchase;
-
supply
to you services that you purchase;
-
send
you statements and invoices;
-
collect
payments from you; and
-
send
you marketing communications
Edelweiss Retail Finance Limited (‘ERFL’) has taken all necessary and reasonable
measures to protect the confidentiality of your information and its transmission
through the worldwide web / internet. However, Edelweiss Retail Finance Limited
or any of its associates/employees cannot be held liable for disclosure of the confidential
information when in accordance with this Privacy Policy or in terms of any agreements.
In the course of using this website or availing the services, Edelweiss Retail Finance
Limited and its affiliates may become privy to the personal information of its customers,
including information that is of a confidential nature.
Where Edelweiss Retail Finance Limited discloses your personal information to its
agents or sub-contractors for these purposes, the agent or sub-contractor in question
will be obligated to use that personal information in accordance with the terms
of this Privacy Policy. Edelweiss Retail Finance Limited shall or its agents and/or
sub-contractors may use your personal information to make calls to you for promotion
of products/schemes etc of Edelweiss Retail Finance Limited (‘ERFL’) from time to
time. You hereby agree and understand that such promotional calls shall be made
to you unless you specifically convey to Edelweiss Retail Finance Limited (‘ERFL’)
to not call you further for such promotions, schemes etc.
In addition to the disclosures reasonably necessary for the purposes identified
elsewhere above, Edelweiss Retail Finance Limited (‘ERFL’) may disclose your personal
information to the extent that it is required to do so by law, in connection with
any legal proceedings or prospective legal proceedings, and in order to establish,
exercise or defend its legal rights.
Securing Your Data
Edelweiss Retail Finance Limited (‘ERFL’) will take reasonable technical and organizational
precautions to prevent the loss, misuse or alteration of your personal information.
Edelweiss Retail Finance Limited (‘ERFL’) will store all the personal information
you provide on its secure servers.
Information relating to electronic transactions entered into via this Website will
be protected by encryption technology.
Exceptions
While ERFL will not voluntarily disclose your information however we may do so if
we are required by a Court Order, by Government Authorities, by Law Enforcement
Authorities; Credit Information Companies or by other legal processes or by any
other statutory body or where it becomes necessary to do so to protect the rights
or property of ERFL and/or its group companies/affiliates and also in order to establish,
exercise or defend its legal rights.
Updating this Policy
Edelweiss Retail Finance Limited (‘ERFL’) may update this Privacy Policy by posting
a new version on this Website. You should check this page occasionally to ensure
you are familiar with any changes.
Links to Other Sites
This Website contains links to other websites. Edelweiss Retail Finance Limited
(‘ERFL’) is not responsible for the privacy policies or practices of any third party.
Contacting Us
If you have any questions about this privacy policy, please use the ‘Contact Us’
page. We welcome your questions and suggestions about our privacy policy.
If you have any questions about ERFL's treatment of your personal information, please
write to: by email:
homeservice@edelweissfin.com
Grievance Redressal
In case of any complaint or grievance the User may contact at:
homeservice@edelweissfin.com